Legal

Terms and Conditions

Smart Sales Partners · Suresh Babu · Frankfurt am Main  |  Effective: 1 June 2026

1. Scope

These Terms and Conditions ("Terms") govern all contracts concluded between Suresh Babu, operating under the name
Smart Sales Partners, Villa Sander, Mainzer Landstraße 10, 60325 Frankfurt am Main,
Germany ("Service Provider") and its clients ("Client").

The Service Provider provides services exclusively to businesses (B2B) within the meaning of § 14 BGB (German Civil Code). These Terms do not apply to consumers within the meaning of § 13 BGB.

Any conflicting terms and conditions of the Client shall not apply unless the Service Provider has expressly agreed to them in writing.

2. Formation of Contract

A contract is formed upon written offer by the Service Provider and written acceptance by the Client. Communication by email constitutes written form for this purpose.

Offers by the Service Provider are non-binding unless expressly marked as binding. Offers are valid for 30 days from the date of issue unless otherwise stated.

Verbal agreements require written confirmation by the Service Provider to be legally binding.

3. Services

The Service Provider delivers B2B sales consulting and coaching services, in particular:

  • Predictable Pipeline Creation (Service 1) — 4-week diagnostic engagement
  • Sales Process & Playbook Development (Service 2) — 8–12 weeks
  • Revenue Execution Retainer (Service 3) — ongoing monthly partnership

The exact scope of services is defined in the respective proposal or service description, which forms part of the contract.

The Service Provider owes a service (Dienstleistung), not a specific commercial result, unless expressly agreed otherwise in the individual contract.

The Service Provider may engage qualified subcontractors to deliver services; responsibility to the Client remains with the Service Provider.

4. Fees and Payment

Fees are as set out in the agreed proposal. All prices are net prices in Euros, plus applicable VAT where required.

Project-based services (Service 1 & 2):

  • 50% upon contract signature (deposit)
  • 50% upon delivery of final deliverables

Retainer (Service 3):

Monthly payment, due on the 1st of each month, payable within 15 days of invoice date.
In the event of late payment, the Service Provider is entitled to charge interest at 9 percentage points above the base rate pursuant to § 288(2) BGB.
Travel and accommodation costs for on-site engagements are charged separately at cost, unless already included in the proposal.

5. Client Cooperation Obligations

The Client undertakes to support the Service Provider appropriately in the delivery of agreed services. This includes in particular:

  • Providing relevant information, data and access (e.g. CRM systems) in the agreed quality and completeness
  • Designating a single point of contact with decision-making authority (e.g. VP Sales, CRO)
  • Ensuring the availability of the sales team for workshops, interviews and coaching sessions as agreed
  • Reviewing and providing timely feedback on drafts and deliverables

Delays caused by insufficient cooperation from the Client are not the responsibility of the Service Provider. The Service Provider is entitled to adjust agreed timelines accordingly and to invoice any additional effort separately.

6. Confidentiality

Both parties undertake to treat all confidential information of the other party that becomes known in the course of the collaboration as strictly confidential and not to disclose it to third parties. Confidential information includes in particular: business figures, pipeline data, customer data, internal processes and any other information that is marked as confidential or is clearly sensitive by nature. This confidentiality obligation applies during the term of the contract and for two (2) years after its termination. The Service Provider is entitled to name the Client and the general nature of the engagement as a reference without disclosing confidential details, unless the Client expressly objects.

7. Liability

The Service Provider is fully liable for damages caused by wilful misconduct or gross negligence. In cases of ordinary negligence, the Service Provider is only liable for the breach of material contractual obligations (cardinal obligations), limited to the typical, foreseeable damage.

Liability notice: Liability for loss of profit, indirect damages, consequential damages and third-party damages is — to the extent permitted by law — limited to the value of the agreed net contract amount.

The Service Provider provides consulting services and does not warrant any specific commercial outcome (e.g. revenue growth, forecast accuracy) unless expressly agreed in writing. The foregoing limitations do not apply in cases of injury to life, body or health.

8. Intellectual Property and Usage Rights

All materials created by the Service Provider (e.g. playbooks, scorecards, frameworks, workshop materials, reports) are protected by copyright.

Upon full payment of the agreed fees, the Client receives a non-exclusive, non-transferable licence to use the materials for internal business purposes only. Transfer to third parties or commercial exploitation without the prior written consent of the Service Provider is not permitted.

9. Term and Termination

Project-based services (Service 1 & 2): The contract ends upon full delivery of agreed services. Early termination by the Client is possible with 14 days written notice. Services already rendered will be invoiced on a pro-rata basis; the deposit paid is non-refundable.

Retainer (Service 3): The minimum term is six (6) months. Thereafter, the contract renews automatically on a month-to-month basis. Either party may terminate with 60 days written notice to the end of a calendar month.

The right to terminate for good cause remains unaffected for both parties.

10. Data Protection

Personal data is processed in accordance with applicable data protection law, in particular the GDPR. Details are set out in the Service Provider’s Privacy Policy.

Where the Service Provider gains access to personal data of the Client in the course of its work, a separate data processing agreement (DPA) pursuant to Art. 28 GDPR will be concluded where required.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

The place of performance and exclusive place of jurisdiction for all disputes arising from or in connection with this contract is Frankfurt am Main, Germany, provided the Client is a commercial entity, a legal entity under public law or a public-law special fund.

Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected. Amendments and additions to the contract require written form (email is sufficient).

12. Amendments to these Terms

The Service Provider reserves the right to amend these Terms with effect for the future. Existing contracts are not affected by amendments. The current version is always available on our website.

Effective: 1 June 2026

Smart Sales Partners · Suresh Babu · Frankfurt am Main, Germany

Note: These Terms were prepared to the best of our knowledge. Review by a qualified German lawyer is recommended before publication.